Susan DeFazio

Susan DeFazio - Be Future Ready Today
Be Future Ready Today
Susan DeFazio is a Global Faculty Member at The Human Capital Institute and the founder of Be Future Ready Today. Susan believes that leaders and practitioners must overcome the challenges of siloed behavior and tackle habitual thinking to make a real difference. Susan’s business offers advice, development workshops for strategic people practices and coaching services, all of which are designed to strengthen internal capabilities support value-centric outcomes.

With nearly 30 years of experience in workforce management and people strategy, Susan has held executive and senior leadership positions responsible for large scale international recruiting operations, managed services and strategic CRM portfolios. Over the course of her career, she has developed deep expertise in strategic workforce planning by helping dozens of organizations to operationalize their plans and strengthen other human capital related capabilities.

Having previously written and published material on Future-Proofing Your Workforce, Building Strategic Workforce Capability, and Using Business Intelligence to Optimize Strategic Workforce Planning, Susan is a strong advocate for ‘Serious Fun in the Workplace’ and is currently working on a collection of World of Work themed aids designed to guide practitioners and simplify the complex.

Susan was born in Canada, raised in Scotland, and now lives in London. She has participated in a number of programs at Henley Business School, INSEAD Business School, Cranfield University, London Business School, Gallup Clifton StrengthsFinder Coaching and is certified in Facilitating and Designing Workshops with the Lego® Serious Play Method®.

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