Substitutions are free of charge and accepted up to (5) days before the event commences. All bookings are non-refundable. Cancellations by the client, must be received by email or fax at least (6) weeks before the event commencement date to obtain a credit note to the value of 70% the ticket fee. After this period a 50% value credit note will be issued.
Credit notes can be used on any future event created and hosted by Icon Group Innovations Ltd for up to two years after the cancellation date.(Additional fees such as service or booking platform fees are not credited). *Non-attendance or non-payment does not constitute a cancellation.
All intellectual property rights in all materials produced or distributed by Icon Group Innovations Ltd., in connection with the events are expressly reserved and any unauthorised duplication, publication or distribution is prohibited.
While every reasonable effort is made to adhere to the advertised package Icon Group Innovations Ltd., reserves the right to change content, event dates, sites or location as deems necessary without penalty and no refunds shall be made.
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